What is mindful listening? Put. It’s being present with what someone is saying. While you can use this technique in various contexts, it is widely used in counselling and therapy.

Mindful Listening is the communication and interpersonal engagement of a person or a group to make meaningful contact with another person(s) or environment. It requires non-judgmental acceptance of everything that emerges in the dialogue. 

Mindful Listening can also be applied to oneself rather than being directed at another person: it is a way of discovering and understanding deeply what lies beneath our actions and emotions, behind our reasons and justifications.

You need to switch off your mental chatter and focus on the other person to listen effectively. You can’t be a doormat and just let the other person take over. Part of good Listening is also about active Listening — acknowledging what the other person says and checking to see if they’ve understood you.”

In business, this is often referred to as Mindful Listening. It’s a type of listening that’s not passive, not superficial and not just about “hearing” what the other person is saying. Mindful Listening involves tuning in to their body language, tone of voice and facial expression – noticing how they’re reacting to what you’re saying – to understand better how they’re feeling about what you’ve said.

Mindful Listening is a crucial part of excellent communication. It means being present at the moment and attuned to the conversation.

There are two essential aspects of mindful Listening:

Being present. Mindful Listening is about being fully, entirely and focused on the conversation at hand. The goal is to hear what’s being said and be fully engaged with the other person. Self-awareness. An awareness of your emotions is crucial during conversations. Paying attention to your internal state can help you stay present. 

Acknowledge emotions. Suppose you’re aware of your internal state. In that case, you’ll likely notice any negative emotions that come up during a conversation — frustration, anxiety, anger or sadness, for example — and be able to express them without causing a disruption in the discussion or hurting the other person’s feelings. It can also help you identify when someone else might be feeling an emotion, too, so you can offer compassion and support instead of judgment or criticism.

Mindful Listening is a style of communication that involves hearing the words of others and fully understanding their meaning. It’s also known as active Listening, one-way communication, empathic listening, and reflective Listening.

Mindful Listening has three components:

Focus on the speaker: 

You should be present to understand what the speaker is saying by tuning into their words and body language and adjusting your body language to better communicate with that person.


This means feeling what the speaker is feeling and how it relates to you, including your ability to connect in some way the speaker’s feelings or state of mind to your own experience or emotions.

Ask good questions:

After you have heard the speaker’s words, ask questions that help you understand what they mean by those words such as “So tell me about how you felt when . . . . ” or “Based on what you’ve just said, I’m wondering if this means.” etc.


Mindful Listening can make you a more effective leader and personal manager. It’s also one of the cornerstones of compassionate leadership, positive behavior that has been shown to increase employee engagement, reduce conflict and increase productivity.

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